How to apply online

Before you start, you will need 4 things

  1. To be eligible.

    You can only apply if you were born on or before 05 September 1954.

  2. Get your photo ready

    To apply online you will need either a digital photo loaded onto your computer or a webcam. Your photo should be similar to a passport photo, ie:

    • Ideally taken against a light background
    • Your photo should be in colour
    • Make sure your hair is not covering your eyes
    • Tinted glasses or sunglasses should be taken off if possible
    • Should be focused on your face and not contain any background objects

    If you are uploading a photo from your computer, please check now that the photo you plan to use is:

    • Roughly the same shape as a passport photo (35mm x 45mm)
    • No smaller than 132px x 170px and no larger than 264px x 340px
    • A file size of 200kb or less
  3. Agree the terms and conditions

    If you agree to proceed with this application process we will be verifying your identity using information held by recognised credit reference agencies.

  4. Your personal details.

    Please have your official name, current postal address and date of birth to hand.


By proceeding with your concessionary bus pass application you consent to a verification process being carried out by the online application service provider Applied Card Technologies Limited (ACT) on Wokingham Borough Council's behalf, who will disclose personal information provided by you to credit reference agencies who may keep a record of that information. This is done only to confirm your identity. A credit check will not be performed nor will your credit rating be affected. All information provided by you will be treated securely and strictly in accordance with the General Data Protection Regulation (GDPR).

The Data Controller is Wokingham Borough Council and may be contacted on 0118 974 6000.